Monday

HAGERTY, THE CLASSIC CAR INSURANCE PEOPLE, DOES IT UP PROUD

It took 123 people, donating 2,750 hours, over the course of 21 months, skipping 215 lunch breaks, making 900 telephone calls, uttering “too many four-letter words to count,” and going through three tubes of super glue to repair torn skin on their fingers, but they got the job done.

The job? Taking a classic 1969 Chevrolet Camaro SS, one of the coveted 396-cubic-inch “big block” cars with a four-speed manual transmission, from “totaled” to totally ready to return to the road.

The project was the second restoration effort undertaken by employees of Traverse City-based Hagerty Insurance, the world’s largest insurer of classic cars and wooden boats. Many of the people who work for Hagerty are classic car experts with years of hands-on experience at maintenance and restoration. But many others don’t bring such experience to their jobs, so every year or two, the company finds a vehicle in need to restoration, recruits employees willing to get down and dirty, and rebuilds a car in the company’s garage.

“Everyone has heard stories about the time and effort that go into a restoration, but it isn’t the same as actually doing one,” said company president McKeel Hagerty. “What makes the Camaro an interesting car story is that more than 100 people worked on restoring it. Having been totaled, it was all but gone to the world. So for us to take it on was a huge project.

“It took a long time — hundreds and hundreds of hours — but restoring a car that had been in a major collision was a great learning opportunity for us. It’s the business we’re in; we pay claims like this all the time. But fixing one is an altogether different thing.

“This has been a learning experience for everybody, particularly those in the claims department. How do you source parts? How do you fix body panels? What do you fix and what do you replace?”

The reward for the employees is at least threefold: They learn new skills — from welding to dent repair, they experience what the company’s car-collecting clients go through on a regular basis, and when the project is completed, the participating employees get to borrow the keys from time to time, checking the car out of the company garage for weddings, proms, family reunions, or just for a nice weekend road trip.

First, however, the car will be on a “comeback” tour. The tour began June 22 when two of those Hagerty employees — Tabetha Salsbury-Hammer and Tricia Felski — serve as driver and navigator, respectively, as the ’69 SS competes in The Great Race, a highly competitive classic car rally that this year travels along the banks of the Mississippi River from the Twin Cities of Minnesota to Alabama and the shores of Mobile Bay on the Gulf Coast.

The car will be at a classic car show in Wisconsin in mid-July, then will be on display July 28 at the Concours of America at St. Johns in Plymouth. In early August it goes to Toronto for the Hagerty Driving Experience, a program designed to teach young drivers how to manipulate manual transmissions. The car will participate in the Woodward Dream Cruise in mid-August, and the official comeback tour ends in October at the big annual autumn classic car gathering at Hershey, Pa.

The Camaro had been a California car and therefore rust-free, but had been totaled in a massive front-end collision. What the folks at Hagerty didn’t know, however, was that the car had been involved in three collisions, and that even the repairs that had been made were in need of repair, which contributed to “97 unforeseen costs” — and to many of those 900 telephone calls made to find parts for the restoration project — according to the www.hagerty.com/camaroproject.

All the work on the car’s restoration was done by Hagerty employees, with two exceptions. The orange paint and the application of the vinyl top were done by outside specialists.

But everything else was done in house, and the car was returned to its original specifications — with one exception: A second speaker was added to the factory audio system.

The “Comeback Camaro,” as the car is called, was the second such restoration project by Hagerty employees. They’d redone a 1930 Ford Model A. A third project is about to begin: Hagerty has obtained a 1951 Buick convertible that needs restoration, but that one may wait a while because what the employees really want to do is to find and resurrect an original Ford Mustang in conjunction with that car’s silver anniversary.
 
photo credit: © 2013 Hagerty Insurance - Traverse City, Michigan
text credit: © 2013 Larry Edsal via © 2013 The Detroit News